Asialink Cargo & Packing Agency Sdn Bhd, a wholly-owned Malaysian company, is one of the leading and established transportation service provider covering major towns and remote outskirts in East Malaysia. It offers logistics and a supply chain for local manufacturers, retail outlets and traders for merchandise ranging from heavy machinery, containers, consumer goods, electrical appliances, local commodities to foodstuff as well as logistics for roadshows and general cargo.
Asialink Cargo & Packing Agency Goes Above and Beyond
“More than 20 years of experience have equipped us with the knowledge, skills and expertise that are hard to match. This allows us to offer much more than just transportation; we are able to provide customised and cost-effective solutions that meet the different needs of our customers. For towns and districts that are only accessible by water, we provide trans-shipment services,” said the Sibu Branch Manager Christine Ting.
With its head office located in Sibu, Sarawak, Asialink Cargo & Packing Agency has another 5 branches across the state and a branch in Kota Kinabalu, Sabah. “We provide a wide range of services that include cargo handling, warehousing services, packing, transportation and haulage. At the moment, we also currently operate 6 warehouses across East Malaysia; 3 in Kuching and 1 each in Sibu, Bintulu and Kota Kinabalu Sabah. ”
Ting pointed out that when a company was awarded a project, it was expected to deliver as per the set milestone and timeline. This was sometimes a challenge for many companies.
“We were selected by the local authority as its transport partner to deliver milk to more than 1,900 schools in Sarawak. As you might be aware, most schools in rural Sarawak could only be reached by walking for hours, riverine transport or crossing over bamboo/wooden suspension bridges. That means our delivery services do not rely solely on refrigerator trucks. It also involves different modes of transportation for road, water and air. This requires professional time management and costs as well as working with trusted local partners such as the indigenous people to deliver the milk to places that are not reachable by trucks or boats. In addition, there is no cell coverage in some of these remote areas and milk is a perishable item. Furthermore, we have to make sure that all the documentation are in order and signed when we successfully deliver the milk.”
She said the company covered all aspects of exhibition logistics and transport for the event. The services included pre-show planning, on-site logistics and storage management and move-in, move-out operations.
“We have successfully handled quite a number of logistics for road-show projects. The set-up is normally done at night and requires a lot of manpower. Compared to the other companies, experience, expertise and good network, even in rural areas, are our strengths. However, what really distinguishes us from them is the willingness to do more than what is simply required. For instance, we would work and communicate with all our clients, including their on-site team and venue and other contractors to ensure that we have a full understanding of their project requirements before we begin. Pre-planning, good communication and continuous improvement through the use of technology are what we offer as your transportation and logistics solution provider.”
Other than the above mentioned services, Asia link also offers cargo-in-transit insurance as a further value added service for its customers.
The company has its own workshop to keep its fleet in optimal condition and to be able to respond immediately if any of its trucks breaks down. Currently, it has more than 180 trucks including forklifts.
What about the challenges? She said logistics was a labour-intensive industry; for instance, one would need much manpower for a roadshow. Manpower especially high labour turnover & driver shortage was the company’s greatest challenge.
Moving forward, she said the company would strive to become one of the best transportation and logistics solution service providers in the country.
“I urge those in the same industry to complement each other. I think besides a healthy competition, we should also complement each other especially in terms of services. For example, we welcome companies that do not provide in-land transport or warehouses to work with us,” she added.
亚洲货运提供额外服务
领先的知名运输服务供应商亚洲货柜有限公司，是一家完全由马来西亚人持有的公司，覆盖的服务范围包括东马主要城镇和偏远地区。它除了为本地的重型机械、集装箱、消耗品、电器、本地商品及食品等制造商、零售商店及贸易商提供物流和供应链外 ，也提供路秀和一般商品物流服务。
“我们在这一行业的20多年丰富经验，使我们拥有其他同业无法匹配的知识、技能及专业装备。这使我们不仅仅只是提供运输服务而已，还可提供量身打造和具有成本效益的解决方案，以迎合客户的不同需求。对只能以水路进入的城镇和地区，我们提供转运服务。”诗巫分行经理Christine Ting表示。
总公司在砂劳越诗巫的亚洲货柜，在砂劳越设有5家分行，在沙巴亚庇则有1家。“我们的服务范围包括货物处理、仓储、包装、运输及集装箱。目前，我们在东马有6个仓库。3家在古晋，诗巫、民都鲁及沙巴的亚庇各有1家。”
她指出，当一家公司成功取得一个项目，它就会被预期在规定的里程和时间内完成所赋予的任务，而这对许多公司来说往往是一个挑战。“政府选择我们作为它们的运输伙伴，为砂劳越的超过1，900家学校运送牛奶。大部分位于砂劳越偏远地区的学校一般需要行走好几个小时，通过水路或越过竹桥或木吊桥才能抵达。这意味着我们的运输服务不能单靠冷冻卡车，它还包含了不同种类的水陆空运输工具。这需要专业的时间和成本管理，以及可信賴的本地夥伴如土著将牛奶运送到卡车或船只无法抵达的地方。此外，在某些偏远地区甚至没有手机讯号，而牛奶又易腐坏。我们必须确保所有的相关文件都齐全，并在成功将牛奶送达后取得负责人的签名。”
她说，该公司还为各种展销会提供物流和运输。这包括展会的预先规划、场地物流和存储管理、搬进搬出等。
“我们成功处理了许多路秀的物流。路秀的准备工作一般都是在晚上进行，并且需要许多的人力。与其他的公司相比，我们的长处是经验丰富、专业性及良好的网络，即便是在偏远地区。然而，我们与他们的最大不同是我们在需要进行的工作外，不介意多付出一点点。比如，我们会和所有客户沟通，包括他们的现场团队、地点及其他的承包商，确保我们在工作开始前充分了解他们对项目的要求。作为你的运输及解决方按供应商，我们提供预先的策划、良好的沟通及透过运用科技持续加强我们的服务。”
除了上述的服务，亚洲货运也为客户提供货运保险，作为进一步的附加值服务。
该公司拥有自己的维修厂，以确保车队保持最佳状况，并可在卡车发生故障时，马上采取行动。目前，它拥有超过180 辆卡车，包括叉车。
询及所面对的挑战时，她表示物流是人力密集的行业，比如说在路秀时，就需要很多的人力。该公司的两大挑战是员工的高流动率和司机短缺。
谈到未来，她说公司将努力成为国内其中一家最好的物流解决方案服务供应商。
“我呼吁同行相互配合。我想，除了健康的竞争，我们也可以在服务方面‘互补’。比如，我们欢迎那些没有提供陆路运输或仓库服务的同行 ，与我们一同合作。”她补充说。
