Despite facing various economic hurdles and market uncertainties, Isuzu Malaysia retained its spot as CV Number 1 in 2018.
Isuzu is Top Commercial Vehicle Brand in Malaysia for Fifth Year
Isuzu Malaysia welcomes 2019 by coming out top for the fifth year in a row, maintaining its Number 1 position as the nation’s preferred commercial vehicle (CV) brand for 2018, according to the overall sales figures recently released by the Malaysian Automotive Association (MAA).
Despite facing various economic hurdles and market uncertainties, Isuzu Malaysia retained its spot as CV Number 1 by ending 2018 with total combined sales of 6,036 trucks from its respective segments. It leads the commercial vehicle segment by a significant difference of 584 units against the main competitor.
Chief Executive Officer of Isuzu Malaysia Sdn Bhd, Koji Nakamura, expressed his delight and gratitude in his New Year’s address to business partners, aside from the company’s management and staff, on the brand’s success in achieving the top spot for a fifth consecutive year. Nakamura added that this remarkable achievement would not have been possible without the unyielding support and top-notch services rendered by the company’s skilled dealers and workforce.
According to Nakamura: “Despite facing market saturation, Isuzu Malaysia rose above the sales volume of well-known brands due to the tremendous effort put in by all the parties involved. Dealer activities saw great improvements through various after-sales plans and measures, aside from timely fulfilment through the Isuzu Service Centre (ISC).”
He added: “Heading towards the 2019 target, Isuzu aims to be more ‘proactive’ in identifying new possibilities. We would move towards better support and greater cooperation among internal key divisions to maximise business opportunities and enhance dealer development activities.”
For Isuzu Malaysia, Nakamura said the strategy remained the same – ensuring that customer satisfaction always comes first. This could be achieved by handling customers’ needs with great care and consideration, aside from providing excellent after-sales services. Nakamura considers these value-added services as crucial in times of intense market competition and economic uncertainties.
For more details on Isuzu’s range of vehicles, visit www.isuzu.net.my.
马来西亚五十铃荣登马来西亚首选商用车辆品牌
根据马来西亚汽车商公会（MAA）最近发布的总体销售数据，马来西亚五十铃保持其在2018年马来西亚首选商用车辆品牌的地位，连续5年荣登马来西亚首选商用车辆品牌。
尽管面临各种经济障碍和市场波动，马来西亚五十铃成功捍卫其首选商用车辆品牌的地位，该公司在2018年的总商用车销量为6,036辆。马来西亚五十铃在商用车领域的领先优势与竞争对手相差了584辆。
马来西亚五十铃首席执行长中村幸滋在新年致辞上向马来西亚五十铃的商业伙伴和全体管理层以及员工表示感激，感谢他们帮助马来西亚五十铃连续5年成功登上马来西亚首选商用车辆品牌。 中村还补充说，如果没有马来西亚五十铃熟练的经销商和员工不屈不挠的支持及一流服务，将无法实现这样卓越的成就。
据中村说：“尽管马来西亚商用车市场饱和，但马来西亚五十铃所有相关单位的巨大努力，使该公司的销量成功超越其他知名竞争品牌。除了五十铃服务中心（ISC）的高效服务外，代理商活动在各种售后计划和措施的辅助下也获得了很大的改善。”
他补充：“马来西亚五十铃在2019年将更加积极主动地开拓新的商机。我们将在内部关键部门之间寻求更好的支持和更好的合作，以开拓更多商机并加强发展代理商的活动。“
中村表示，对马来西亚五十铃来说，其策略从未改变，任何能够确保客户满意度的策略始终排在第一。除了优质的售后服务，可透过谨慎和周到地处理客户需求来确保客户满意度。 中村认为，这些增值的服务在激烈的市场竞争和经济波动时期非常重要。
有关五十铃车辆系列的更多详情，请浏览www.isuzu.net.my
