Scania (Malaysia) Sdn Bhd recently launched its upgraded Port Klang branch that is expected to strengthen its sales and services for customers within the region.
Enhanced Support for Port Klang Customers: Scania Malaysia Upgrades Branch Facilities
Strategically located near North Port, the branch is easily accessible for customers to send their Scania vehicles for scheduled maintenance and also repairs if needed.
Officiated by the Malaysian Minister of Transport Anthony Loke Siew Fook, Scania Malaysia Port Klang covers 1,343 square metres and features 10 new work bays, a wash bay and an overhead crane to cater to the growing customer requirements.
The RM3.8-million upgrade also includes a customer reception area, cafeteria, driver room as well as amenities such as showers, changing rooms and a prayer room to better serve customers, drivers and employees.
“It is important that Scania has a strategic presence in Port Klang where there is a lot of activity in the haulage business. The opening of the newly upgraded Scania Malaysia Port Klang demonstrates our continuous improvement in providing the best services for all our customers for their profitability in this region and across the country,” said Managing Director of Scania Southeast Asia Marie Sjödin Enström.
“For customers to get the most out of their fleet, it is vital that Scania support them with the right solutions; so convenient access to workshops and genuine parts is crucial for our customers anywhere. Our parts add value to their business because they are engineered for ultimate performance, endurance, fuel economy and safety as well as lower environmental impact such as reduced carbon emissions,” added Marie.
Because maximum uptime is important for truck operators, Scania has added more work bays – bringing it to 22 – to ensure that customers within the region get the highest quality advice, maintenance and parts to help their business.
Service at Scania Port Klang is carried out by 22 ‘skilled’ technicians, who could work on up to 30 vehicles per day with the facility upgrade. Like all its employees, Scania says these technicians continuously receive formal training and undergo on the job learning to enhance their skills, knowledge, professionalism and teamwork to ensure that they deliver a more effective service to customers.
With the belief that sustainable transport is all about moving people and goods while contributing to economic and social development without jeopardising human health and safety or endangering the environment, Scania adds that the Port Klang team would provide customers with tailored solutions that promise to bring about efficiencies within the customers’ entire transport flow.
大马斯堪尼亚分行升级
强化巴生港口客户支援
斯堪尼亚（马来西亚）私人有限公司近日为其升级后的巴生港口分行举行开幕仪式，并预期此分行将强化公司在该区域里的销售和服务。
此毗邻北港的分行，地理位置优越，方便客户为他们的斯堪尼亚车辆进行定期检修和修理。
由马来西亚交通部长陆兆福主持开幕的马来西亚巴生港空斯堪尼亚分行，占地1，343平方米，备有10个维修工位，一个清洗车工位和一台高架起重机以迎合日益增长的客户需求。
在这耗资380万令吉的提升设施里还包括一个客户接待处，食堂和驾驶员休息室，以及淋浴间、更衣室和祈祷室等，让客户、驾驶员和员工享有更良好的服务。
斯堪尼亚东南亚区董事经理玛丽（Marie Sjödin Enström）表示：“有鉴于巴生港口蓬勃发展的运输业，在巴生港拥有策略性据点对斯堪尼亚非常重要。斯堪尼亚马来西亚巴生港口分行的升级和开张，显示了我们为了此区域及全国各地客户的盈利，不断努力改善我们的服务。”
她补充：“斯堪尼亚必须为客户提供适当的解决方案和支援，以便客户能够充分利用他们的车队，而且无论在何处都能享有维修车间的便利和取得纯正的零部件。我们的零部件不仅能增添客户的业务价值，还拥有一流的性能、耐用性、节油和安全设计，对环境的影响较少，碳排放量也较低。”
深刻了解最大正常运行时间对卡车业者重要性的斯堪尼亚，特别在此分行添置了更多的车间工位，如今共计22个工位，以确保区内客户能够获得最佳建议、维修及配件。
斯堪尼亚巴生港口分行聘有22名熟练技术人员负责检修工作，升级后每天可为多达30辆车子进行检修。这些技术人员与该公司的员工一样将持续接受培训和在职学习，以提升技能、知识、专业技巧和团队合作，确保他们为顾客提供更有效的服务。
斯堪尼亚的可持续性运输信念是在不损害人类健康和安全或危害环境下运载乘客和货物，并对经济和社会发展作出贡献。斯堪尼亚巴生港口的团队将致力为客户提供度身定制的解决方案，为客户的整体运输流程带来效率。
