Page 56 - TBN-2014-2

The secret of the com- pany’s success, according to Pittam, is that they listen to customers, design and manufacture products that reduced downtime,
cut operational expens- es and solve problems.
Phillips carries an ex-
tremely wide range
of products including
electrical and air assem-
blies & connectors, wire
& cable, battery terminals
and accessories, heat shrink
tubing, cable/wire support and
ries, trailer harness system, dome lamps
lers, tools, traffic builders as well as wire repair kits.
“Our products have been well received world-wide. For instance, our 7 pin plugs and sockets have sold over 20 million units, and our Gladhands have sold over 50 million units to date. Meanwhile, our Quick Connect Socket (QCSTM) features a fast-replacement 7-pin socket that seals out moisture and corrosion, which signifi- cantly reduces socket replacement time and lowers maintenance costs for fleets. Although some fleets may not consider this item important, the ones that do enjoy years of maintenance-free, worry- free electrical trailer harness operation. Today, the QCS has become standard on 80% of North America truck
OEMs. In addition, our Quick Connect Plug (QCPTM) allows drivers and mechanics to replace a 7-Pin Plug in under 1 minute! ”
Phillips understands the philosophy of “Think big, pay attention to small” well and put it in practice when comes to product innovation and development.
It was a great surprise when Pittam
shared the fact that the company
even goes to the extent of produc-
ing its own grease to prevent rust on
the battery head as well as introducing
a colour code system by function to make it
safe and easy to identify cable, plug and sock-
et function from a distance. This, he said, helps eliminate confusion for the driver and also decreases repair and replacement time.
“Phillips has been very successful in a relatively short amount of time in the markets such as Thailand and Hong Kong. We are now ex- panding into other markets in the region and have been focusing on adding distribution in Malaysia, Singapore, Indonesia, Philippines and Vietnam, ” Pittam added.
家工厂。”菲利浦工业区也销售经理-汤姆皮特谭 (Tom Pittam)表示。
公司的成功秘诀，据皮特谭表示，他们聆听客户，然后 设计和制造出可降低停工期，减少营运成本及解决问题 的产品。
菲利浦所提供的产品非常广泛，其中包括电气和空气 组件和连接器，电线和电缆，电池接线端 子和配件、热收缩管、电缆/电线支持 配件、拖车线束系统(trailer har- ness system)、圆顶灯和控制器 (dome laps and controllers)
、工具、展示架及电线修理箱。
“我们的产品在全球广受欢迎。 比如，截至目前为止，我们的7 针插头和插座就销售了2000多 万个，而我们的连接器也拥有 超过5,000万个的销售量。与 此同时，我们的快速连接插座 (Quick Connect Socket)特点 是备有快速更换的7针插座，可 防止水分和生锈，并可大大降低 更换插座的时间和降低卡车的维修 成本。虽然有些车队不认为这个产品 重要，却有车队明白它的重要性而享受 了好几年无需维修的日子，也不必担心电气拖 车线束系统运作出现问题。今天，80%的北美卡车 原装配备采用他们的快速连接插座。此外，我们的快 速连接插头(Quick Connect Plug)能让技
术人员在少过1分钟内更换7针插头。”
菲利浦深深明白“着眼大处，注意小处” 的哲理，并将它运用在产品创新和研发 上。皮特谭接着的分享让我们惊奇不已。他 说为了防止电池头生锈，公司 甚至自己生产油脂，还有推 出颜色标示系统来识别功 能，使操作员能从远处 更安全和更容易地鉴定 电缆、插头和插座的功 能。这协助司机消除混 淆，降低修理和更换的
时间。
“菲利浦在很短的
时间里就在泰国 和香港发展得很成 功。如今，我们开始 扩充到这个区域中的 其他市场，并将焦点 放在增加我们在马来西 亚、新加坡、印尼、菲律
宾及越南市场的经销网。”
accesso- and control-
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