Page 58 - TBN-2017-3

EQUIPMENT & PARTS 设备与零部件
Monzone Air- Conditioning Pte Ltd CEO Teoh Chiang Hoe
Monzone 投资于服务能力
新加坡温控专家Monzone空调私人有限公司持续投 资于售后服务设备，包括耗资750万令吉扩充它 在沙亚南的服务中心。该公司首席执行长张箕 鳞在3月间于新加坡公司总部接受本刊专访时透露了这项消 息。Monzone是马来西亚和新加坡食品及医疗领域的温控解 决方案专家，也是该区域的冷王(Thermo King)代理。
据他表示，售后服务是该公司目前的主要重点。“我们所 销售的这种设备正在市场里不断增长，但是我们面对着来 自中国的竞争。”他解释。“销售冷王这种西方的优质产 品，品质和售后服务是我们的卖点。”
Monzone目前在柔佛、吉打、沙亚南及槟城提供24/7 服务。 对易腐烂的货物来说，快速的服务非常重要，而Monzone能 够在不超过1 小时的通知下，提供1天24小时的服务。
该公司在沙亚南所耗资的750万令吉包括购买新和较大的场 地---3层楼的大厦，以便公司能够聘请更多的服务、销售 及技术人员，为更多的车子提供服务。该公司目前在新加 坡和马来西亚拥有超过100名员工。
他强调说他们希望能够进一步扩充服务，不过这也要视经 济和市场的情况而定。“今年的市场下滑，我们期盼未来 的市场能有所改善。”
Monzone 将参与从2017年9月26日至29日，在吉隆坡会议中 心举行的2017年马来西亚食品及酒店展(FHM 2017)。他 们的展位号码是2611。
Monzone Invests in Service Capability
Singapore based temperature control experts Mon- zone Air Conditioning Pte Ltd are continuing to in- vest in its after sales service facilities with invest- ments including a 7.5 million ringgit expansion for its Shah Alam service centre. This was revealed by company CEO Teoh Chiang Hoe during an exclusive interview in March held at the company’s Singapore HQ. Monzone special- ises in a wide range of temperature control solutions for the food and medical sectors, especially in Malaysia and Singapore, and are the Thermo King agents for the region.
According to Teoh after sales service is the company’s key focus at the moment. “The market for the type of equip- ment we sell is growing, but there is competition coming from China,” he explained. “With quality western products like Thermo King, our main arguments have to be quality and after sales service.”
Monzone currently provides a 24/7 service in Johor, Ke- dah, Shah Alam and Penang. With perishable goods the need for prompt service is vital, and so Monzone is able to provide service 24 hours a day with no more than an hour’s notice.
In Shah Alam the company’s 7.5 million ringgit investment includes the purchase of new, larger premises – a three- storey building, which has enabled the company to service more vehicles and employ more service, sales and techni- cal staff. Monzone currently has more than 100 employees in Singapore and Malaysia.
Teoh emphasised that he still wishes to expand more on the service side, but much depends on the economy and the state of the market. “This year the market has been down,” he said, “but we hope the market will improve in the near future.”
Monzone will be participating in the upcoming Food & Ho- tel Malaysia 2017 (FHM 2017) from 26-29th September 2017 at the Kuala Lumpur Convention Centre. Please visit them at booth number 2611.
Monzone new sales & service centre in Shah Alam
56 truck & bus news 2017/3