Page 38 - TBN-2015-2

stil confidence and the right mind-set about Hino’s high product quality, which is achieved through plant observation.
The training is opened to Hino’s customers nationwide, free of charge. The management plans to conduct 38 Eco-Cien Train- ing this year with 456 participants and 40 Driver Familiarisation Training with approximately 600 participants.
Iwamoto said the centre would evolve for Malaysian customers. “We will continue to increase the fan of Hino in Malaysia more and more, with providing QDR (Quality, Durability & Reliability), value for money products, and Hino Total Support activities to achieve higher customer satisfaction,” he said.
HMSM has grown the Hino dealer network throughout the coun- try to accommodate the growing demand for Hino vehicles. To date, there are 58 Hino dealers nationwide, 38 of which are 3S outlets.
HMSM’s ‘Total Support’ philosophy is seen as the way forward as it strives with Hino Motors Manufacturing (M) Sdn Bhd to pro- vide Malaysian customers with the most suitable Hino range of vehicles and good after-sales service. Similarly, the plant is stra- tegically important as HMSM sought to strengthen its leadership position in the commercial vehicle segment.
Since 2010, Hino was the market leader in the overall commer- cial vehicle segment (GVW 4,500kg and above) in Malaysia. Hino’s main competitive edge was its ability to offer a complete range of commercial vehicles from four-wheel light commercial vehicles, medium-heavy commercial vehicles, and prime mov- ers to buses. For each model, Hino could offer different chassis variants to suit the respective purpose.
Hino products are acclaimed to be among the most technologi- cally advanced in the Malaysian market. It is the first commercial vehicle brand to offer an automatic transmission and six-seater crew cabin option for its six-wheel LCV. Hino’s commitment in providing high QDR is reflected in the NST-Shell Rimula ‘Truck of the Year’ Award for three consecutive years, and the Award for Medium Duty Vehicle of the Year in 2014.
Hino said its ‘Aim for Customer Trust and Confidence’ motto was evident at the opening ceremony when attendees test-drove the track facility to experience the friendly and comfortable ambi- ance. It is fully convinced that the positive and professional at- mosphere of the launch contributed to the customers’ continued confidence in Hino, the company and its products and services.
36 truck & bus news 2015/2
Iwamoto表示该中心将有助于马来西亚客户的发 展。“我们将通过提供品质、耐用及可靠性，物 有所值的产品及日野全面支援活动以达到更高的 客户满意度，持续增加马来西亚日野的‘粉丝’人 数。”他说。
马来西亚日野汽车公司在全国各地不断地扩展其网 络，以容纳不断增长的日野汽车。截至目前为止，该 公司在全国拥有58家日野代理和38家3S中心。
该公司的“全面支援”理念被视向前迈进的方式， 当它与日野汽车制造业(马)私人有限公司，共同 努力为马来西亚客户提供最适合他们的日野系列汽 车和良好的售后服务。同样地，在该公司努力巩固 它在商用车领域的领导地位之际，该工厂具有重要 的策略性意义。
自2010年以来，日野就一直是大马整体商用车领域 (车全重4，500克以上)的市场领袖。日野主要的竞 争优势在于它拥有系列完整的商用车，从四轮驱动轻 型商用车、中型卡车、牵引车到巴士。无论是哪一个 车款，日野都能够提供不同的底盘，配合业者不同的 目的。
日野产品被视为马来西亚市场中拥有最先进技术的产 品之一。它是首家提供自动传输系和6座位乘员舱的六 轮轻卡的商用车品牌。日野提供高品质、耐用性及可 靠性的承诺，反映在它能连续3年赢得海峡时报—蚬壳 Rimula‘年度卡车’和2014年中型卡车的奖项上。
日野表示，参与开幕典礼的嘉宾测试其赛道设施，体 验其友善及舒适的周遭环境时，都验证了它“瞄准客 户的信任及信心”的座右铭。客户对日野、对公司及 产品的持续信心，主要来自推介仪式中那正面和专业 的氛围。