Page 48 - TBN-2015-6

However, Wong said, his 3 partners did not stay long with the company.
From a humble beginning of 4 staff, including 2 mechanics, to today’s 20 staff, the company had grown rapidly and tre- mendously with currently 8 foremen (there would be 3 more new intakes next month), 1 workshop manager, 1 supervisor, 4 sales and 3 administrative personnel. Bumi Asia Auto won Fuso 2013 High Achiever Sales and 2012 Best Dealer Per- formance in Fleet Award as well as 2013 and 2014 Financing Penetration Award. These awards acknowledged his efforts and success.
“For this achievement, I would like to thank my team for their efforts and contribution, as well as my biggest customer - Bi- forst Logistics Sdn Bhd - for their support.”
Unlike the passenger car sales business, Wong said walk-in customers were very rare. “You have to be proactive. Our targeted customers are the medium size fleet operators; Biforst Logistics and Polar Ice Crème are two of our main customers. In addition, 50 per cent of the trucks in the area and nearby areas are serviced by us, and 70 per cent of our customers are repeat clientele.”
Wong expressed pride in the company for providing good and reliable complete services. These included vehicle sales, road tax and insurance coverage, maintenance, repairs, in-
From right : Mercedes-Benz Malaysia Commercial Vehicles Vice-President Albert Yee, Bumi Asia Auto Senior Manager William Wong and Fuso Retail Sales & Product Management Mitsubishi Fuso Senior Manager Jacky Tan
47 truck & bus news 2015/6
然而，黄伟良说他的三名伙伴很快就离开了公司。
从最初的4名员工，包括两名技师到今天的20名员工，该公 司的成长相当迅速。如今，他们拥有8名头手(下个月会再 增加两名)、1名修车厂经理、1名管工、4名销售及3名行 政人员。Bumi Asia汽车荣获2013年高成就销售奖和2012年 最佳车队代理表现奖，以及2013年和2014年的融资渗透奖 (Financing Penetration Award)。这些奖项认可了他的 努力与成功。
“我在此要为这些成就，特别谢谢我的工作团队和最大客户— Biforst物流的支持。”他说。
黄伟良说，不同于轿车销售行业，商用车销售很少有主动上门 的客户。“你必须主动出击。我们的目标客户是中型车队， Biforst物流和Polar冰淇淋是我们两大主要客户。此外，在这 一带和邻近地区的卡车有50%是由我们负责维修的，重复的客 户则占了70%。”
黄伟良对该公司所提供的良好和可靠的服务感到无比自豪。这 些服务包括汽车销售、路税、车险覆盖、维护及修理、保险索 赔、巴生河谷24小时道路救援服务、技术咨询、车队客户服务 合约及代客户向商用车辆执照局申请执照等。
“在新车方面，我们只销售扶桑品牌，不过为所有品牌的商用
车提供维修服务。我们通过提供良好的售后服务，协助客户达
到最高的正常运作时间。”