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main concern for the Malaysian road transport industry and Hino has put forward its best efforts to help reduce accident rates caused by hu- man error via these safety training courses.”
Besides that, he said there were plans to upgrade the quality of ex- isting dealers. “This would involve upgrading workshop facilities and ensuring that their technicians have proper knowledge and skills. We also plan to launch a Dealer Management System, a standard system for all dealers, which would help them monitor the service records of customers.”
To increase market penetration, HMSM would continue to expand its dealer network. He confirmed that there would be 4 to 5 outlets to be opened in new locations this year.
New Hino 300 Series with Extended Service Warranty
In conjunction with its 40th anniversary, HMSM would launch a range of products. Following the new 3 bus models was the launch of the latest Hino 300 series. This series comes with improved power and is said to have upgraded safety that complies with the latest United Na- tion Regulation (UNR) as required by the JPJ (Jabatan Pengakutan Jalan) Malaysia.
Currently, Hino offered a service warranty for 36 months or 100,000km for the new Hino 300 series. This included the first 3 free services that covered Hino genuine spare-parts, engine oil and labour cost, followed by the 7 free parts programme that included free oil filter, fuel filter, pre fuel filter and air cleaner. In short, within the warranty period, HMSM would help customers by keeping maintenance and service costs to the lowest possible. This, he stressed, showed that customers were always at the heart of Hino’s sales and service focus.
“With this programme, we are making our products more afford- able. Thus, we are not here just to sell our products; we are here to support customers in their business operation as well as help them save cost, especially when the market is slowing down. We want to encourage our customers to come back to Hino and our authorised workshops for maintenance and service as no one knows Hino ve- hicles better than us.”
In line with Hino’s utmost concern for safety, he said there was also a limited time offer of an insurance protection scheme for
the new Hino 300 Series
truck drivers covering up to RM100,000 in disabili- ty, RM100,000 personal liability and other medi- cal benefits.
“Furthermore, the new 300 series is equipped with the Hino ArmTech tracking device that connects it to the call centre 24/7. This allows easy vehicle tracking and helps
in recovering the truck in the shortest possible time in the event of theft. The device would be fitted and the first year servicing fee is covered by us.”
12 truck & bus news 2017/1
术人员拥有正确的知识和技能。我们也计划推 出一个代理管理系统，也就是一个标准化的系 统，协助代理监督客户的维修服务记录。”
新日野300系列提供延保期
配合公司的40周年庆，日野汽车销售马来西亚 公司将推出一系列的产品。在推出3款新巴士款 型后，该公司最近推出了新的日野300系列。据 悉，该系列拥有改善的动力和提升安全性，以 符合马来西亚陆路交通局所规定的最新联合国 条例(UNR)。
目前，日野将延长新日野300系列的保修期至 36个月或100，000公里。这包括首3次，复盖 日野原装配件、引擎油及人工的免费维修， 接着是7次免费的零部件，包括免费的润滑 油过滤器、燃油过滤器、第一个燃油过滤器 (pre fuel filter)及空气过滤器。简单地 说，简而言之，在保修期内，该公司将协助 客户将维修成本维持在最低的水平。他强调 说，这显示了客户永远是日野的销售与服务 焦点。
“这个项目，将使我们的产品变得更为实惠。 因此，我们并不只是来这里销售我们的产品而 已，我们还在这里支持客户的营运，协助他们 节省成本，特别是在市场放缓的时候。我们要 鼓励客户将车子送回日野和我们所委任的代理 维修中心来维修，因为没有人比我们更了解日 野的车子。”
他说，配合日野对安全的关注，他们也为日野 卡车驾驶人提供了限时的保险优惠，保障范 围包括残疾100，000令吉、个人责任保险100 ，000令吉及其他医疗福利。
“此外，新日野300系列还备有日野ArmTech追 踪装置，能够将它连接于24/7呼叫中心。这样 一来，就能够轻易追踪车子和协助在偷窃发生
的最短时间里找回车子。我们将按照 该装置，并负担该装置第一年
的维修服务费。”