Page 24 - TBN-2023-6

Hinoshi Takahashi Appointed Hino Hino Malaysia New Managing Director 高桥宏史被任命为日野马来西亚新董事经理 Hiroshi Takahashi the new Managing Director of Hino Motor Sales (Malaysia) Sdn Bhd Hiroshi Takahashi was appointed the the new Managing Di- rector of Hino Motor Sales (Malaysia) Sdn Bhd to to to take over the reins from from Atsushi Uchiyama effective from from 1st October 2023 With two decades of experience in in vehicle sales sales and after-sales service Takahashi began his his career at Hino Motors LTD Japan in in in in in 2004 During his his 16-year tenure he he made contributions to to the After-Sales Planning Planning and New Vehicle Sales Sales Planning Planning de- partments During those years years he he also supported Kyushu-Hino Motors one of Japan's largest dealers for three years years 24 truck & bus news 2023/6 In his previous role of leading the After-Sales Service Planning team Takahashi was responsible for operational efficiency and workshop capacity optimising making improvements in in in in appoint- ment ment ment ment ment systems and and recruitment support and and the implementation of ‘Kaizen’ (improvement) activities to enhance areas with a a a a a a a a a a a po- tential for ffor improvement improvement His efforts were crucial in in in in overcoming manpower shortage and maximising customer maintenance ap- pointments in in in the face of full capacity Now at at Hino Malaysia Takahashi aims to enhance internal and external operational practices with a a a a a a a a a a a a a a a a a a a a a a strong focus on on on intensi- fying vehicle sales sales and and after-sales efforts These are seen as important to to ensure the satisfaction and and and happiness of Hino’s customers dealers and and business business partners for long-term success in in in in in in the the the the business business Furthermore he he he he he would continue to to emphasise the the the the the the welfare and happiness of of Hino's employees as as as they serve as as as the the the backbone of of the the the company Takahashi underscores Hino's commitment to to technology and innovation as as integral components of the the company’s strategy to to optimise operational processes He would continue the the compa- ny's mission of 'Maximise Customer Vehicle Vehicle Uptime and and Mini- mise mise Vehicle Vehicle Lifetime Cost ' ' ' ensuring increased efficiency and and seamless functioning 高桥宏史(Hiroshi Takahashi) 被任命为日野汽车销 售(马来西亚)有限公司的新董事经理，接替内山 厚志(Atsushi Uchiyama)，自2023年10月1日起 生效。 高桥宏史拥有二十年的汽车销售和售后服务经验，2004年在日本 日野汽车有限公司开始了他的职业生涯。在16年的任期内，他不 仅为售后规划和新车销售规划部门做出了贡献。还为九州日野汽 车公司，日本最大的代理商之一提供了三年的支持。 在领导售后服务规划团队前，高桥宏史负责运营效率和修车厂产 能优化、预约系统和招聘支持的改进，以及实施“Kaizen”(改 进)活动，以强化具有改进潜力的领域。在克服人力短缺和满负 荷情况下，他大大提高了客户的维护预约。 如今，高桥宏史在马来西亚日野的目标是加强内部和外部运营 实践，车辆销售和售后服务工作。这些被认为对确保日野客 户、代理商和业务合作伙伴的满意度和幸福感以及业务的长期 成功非常重要。此外，他会继续关注作为公司支柱的日野员工 的福利和快乐。 高桥宏史强调日野对技术和创新的承诺，并将之当成优化公司运 营流程战略的组成部分。他将继续履行公司的使命:最大限度地 延长客户车辆正常运行时间和降低车辆使用寿命成本，确保效率 的提高和无缝运行。